Work Experience

• 01-08-2020 - Present

  PROJECT MANAGER – CUSTOMER EXPERIENCE

  Responsible for the Quality Assurance

• 01-02-2020 - 07-05-2024

  HOSPITALITY CONSULTANT

  Responsible for the organization and administrative functions in all areas of the RoomsDivision; Front Desk C Concierge C Bell Services C PABX/Operators C Housekeeping C Laundry CSafety

• 01-12-2016

  DIRECTOR OF ROOMS

  Responsible for the organization and administrative functions in all areas of the RoomsDivision; Front Desk C Concierge C Bell Services C PABX/Operators C Housekeeping C Laundry CSafety

• 01-09-2014 - 07-05-2024

  DIRECTOR OF OPERATIONS

  Responsible for the organisation and administrative functions in all areas of the RoomsDivision; Front Desk C Concierge C Bell Services C PABX/Operators C Housekeeping C Laundry CSafety

Professional Skills

Team Management

95%

Analytic

95%

Negotiation Tactics

95%