Job Overview
The candidate we are seeking will have the following attributes.
· A dynamic and positive leader with strong spa and wellness management experience.
· A seasoned professional who approaches their work with dedication and commitment.
· A natural talent for developing strong working relationships, applying positive assertion and wise mentorship with staff, and accountability and adaptability with managers.
· Lead by example, and it is one of the reasons you are so successful at developing strong customer service cultures.
· Ambitious, driven to exceed targets and expectations.
· Equipped to serve our discerning guests, taking the opportunity to exceed expectations in every instance.
If the above sounds like you, read on to learn more about who we’re looking for.
Duties & Responsibilities
· The day-to-day operations of Yaukuve Spa Sanctuary.
· Oversee all business operations, including responsibility for management of staff, rostering, payroll, stock orders, and stock take.
· Supervise and inspire the team to deliver a personalized guest experience in the wellness department which includes spa services and activities such as yoga and fitness classes.
· Manage the spa budget, meeting all targets and then striving to exceed them.
· Ensure the team delivers a personalized guest experience within the brand guidelines.
· Attract, recruit, motivate and develop our team.
Ensure the impeccable cleanliness and presentation of the Yaukuve Spa Sanctuary
Qualifications & Attributes
· Strong business acumen and previous spa management experience in the five-star hospitality space.
· A qualification in Beauty and/or Massage Therapy (preferred)
· Ability to deliver exceptional customer service.
· A visible leadership style with ability and experience to train and develop a large team.
· Excellent communication and interpersonal skills.
· Demonstrated sales ability in products and services.
· Computer skills – including spa software.
· Immaculate grooming and presentation.
· Well presented with an excellent attitude.
· Fire Warden & First Aid Certification is desirable
Benefits
· Competitive salary
· Single accommodation, all meals, laundry, company medical insurance
· International training support
Paid rotation leave
Job Detail
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