SERVICE ADMINISTRATOR

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Hastings Deering
  • Post Date: November 28, 2023
  • Applications 0
  • Views 51
Job Overview

About Us:

Hastings Deering (PNG) Limited is one of the largest Caterpillar dealer networks in the world. We sell, service and support the complete range of Caterpillar machinery used in the mining, construction, agricultural, materials handling and government sectors. Over the last 70 years, we have built a reputation for hiring and developing the industry’s best and delivering an exemplary level of service to our customers and colleagues.

About the role:

We currently have an excellent opportunity for a Service Administrator to join our Service Team based in Tabubil.

This role primarily exists to provide administrative support to the Business Centre Service department to ensure that our customers receive the best quality product and service.

Reporting to the Service Manager, your competency and experience will include:

  • Ensure safety goals are achieved through personal commitment, no harm to self or others and participation in safety initiatives.
  • Ensure business direction, team purpose, and change agenda is understood, agreed to and work activities are aligned.
  • Provide a high-quality, cost-effective service that exceeds customer expectations and returns nil customer complaints.
  • Ensure labour hours have been correctly encoded and that any labour hours are accounted for daily.
  • Ensure all segments are closed with appropriate parts, labour and miscellaneous booked to the job to ensure accurate customer invoicing.
  • Prepare and close segments on completion of work.
  • Proactively seek and maintain collaborative working relationships with peers and manager to deliver results.

About You:

You will bring the following skills and experience to the role:

  • Must have Grade 12 school certificate.
  • Trade qualification is desirable.
  • Tertiary qualification in Office Management/Business Administration.
  • Minimum two years’ experience in a similar role.
  • Proven previous experience working with Caterpillar parts and products.
  • Commercial and financial understanding of Segments in Process (SIP).
  • A continuous improvement, commitment, and positive attitude towards change.
  • Excellent computer knowledge, working with Microsoft Office.

To express interest for this challenging and rewarding role, submit your application including current updated CV, copies of certificates, references, police clearance and apply via Workday Career page.

To Apply: Click on the “Apply” button.

Enquiries: Please call our HR Team on (675) 300 8300

Only Shortlisted candidates will be contacted.

Applications close Friday 08th December 2023

Job Detail
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