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  • Post Date: April 29, 2022
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Job Overview

The Senior HR & Recruitment Officer will provide HR management and support to the Tonga Australia Support Platform (TASP), in Nuku’alofa, Tonga.

About Cardno
We are a global provider of integrated professional services which enrich the physical and social environment for the communities in which we live and work. Our team of multidisciplinary specialists has more than 70 years’ experience in designing, developing and delivering sustainable projects and community advancement programs.

Cardno ID (International Development) has extensive experience managing a number of donor-funded programs in the Asia Pacific region. We engage in international development as a holistic, multidisciplinary and integrated process. Strengthened by our geographic and market diversity, we are committed to providing innovative and integrated solutions that create opportunities for significant, lasting change in emerging economies. Collaborating with  multilateral  and  bilateral  donors,  private  clients,  governments  and  communities  to develop  sustainable  solutions  to  complex  challenges,  we  work  with  local  counterparts  to achieve meaningful impact.

About the Program:
The Tonga Australia Support Platform (TASP) is a consolidated mechanism that will contribute to delivery of Australia’s skills, labour mobility, health, economic governance, and gender development investments in Tonga.

Consolidating activities currently delivered through multiple ‘out of country’ mechanisms through the Platform will strengthen Tongan ownership of development outcomes and increase program effectiveness and efficiency. It will enable real time objective in-country monitoring and evaluation of the Tonga bilateral development program, including elements linked to direct budget support agreements and policy reforms in the governance and health sectors.
About the Role:
The Senior HR & Recruitment Officer will be responsible for managing the recruitment and human resource functions of TASP. They will lead the end-to-end recruitment of qualified program and advisory personnel, both domestically and internationally, for the TASP. This includes working with the Cardno Talent Manager on targeted recruitment strategies for niche technical roles.

They will also oversee the human resource management of all personnel, including within the TASP team and pilar teams. As well as managing general human resource functions, the Senior HR & Recruitment Officer will oversee the enhancement of advisory personnel onboarding/induction processes, personnel welfare management, and initiatives targeting upskilling and development of staff. They will also support the TASP Platform Director, as required, with performance appraisal processes for TASP personnel.

This critical role will sit within the management team, working under the day-to-day management of the Platform Director, as well as receiving overall leadership and strategic direction from them. They will also collaborate closely with DFAT Program Managers, Pilar Leads and other stakeholders, including government partners to ensure they are receiving the support services they require to effectively deliver the Australian Aid programs.

Responsibilities and Duties:

The Senior HR & Recruitment Officer will be required to prioritise activities from the following list of roles and responsibilities within an agreed Work Plan:

HR Management:

  • Lead and manage a team of personnel providing human resource services to personnel engaged under TASP, including:
    – on-boarding and orientation, including ensuring personnel are set up in the TASP management information system (MIS)
    – advising on leave balances, timing for policy update training and status of performance appraisals (where information is not available within the TASP MIS)
    – overseeing exit interview processes.
  • Design and oversee the implementation of the annual personnel survey. Advise the Platform Director and Cardno’s corporate team of any personnel grievances and conflicts, and where possible, assist in the development of resolutions.
  • Work with Cardno’s representative to draw on opportunities for learning and capacity development for notional staff (both TASP and advisory personnel).
  • Provide general HR guidance and support to personnel.
  • Keep abreast of current labour legislation and changes in the Kingdom of Tonga.


  • Oversee full-cycle recruitment including: development of fit-for-purpose Terms of Reference, leading end-to-end recruitment and selection processes, and ensuring due diligence and compliance requirements are met. This also requires collaborating with key platform stakeholders, including Pillar Leads, DFAT, the Government of Tonga (GoT) and other partners, to ensure effective and dynamic recruitment solutions are provided.
  • Develop and drive proactive sourcing and networking initiatives to attract and develop a robust pipeline of talent. This includes drawing on extensive local networks and connections, in addition to standard outreach channels, to source and attract a diverse range of national and international applications, including from women and people with a disability.
  • Provide guidance to the Cardno’s corporate team regarding application of local salary scales, benefits and policies, as well as application of Cardno’s Renumeration Framework for advisory personnel, to inform contracting.
  • Implement recruitment systems, policies, procedures, tools and templates to ensure streamlined, effective, and high-quality services are delivered with regular recruitment metrics, reporting on progress, and ensure for good document management.


  • Provide quantitative and qualitative data and analysis for development of TASP reports.
  • Work collaboratively and positively with all members of the TASP to ensure we provide the highest quality support to DFAT and other TASP stakeholders.
  • Work in a way that promotes social inclusion and gender equality, is sensitive to cultural and gender issues in Tonga, promotes awareness of Preventing Sexual Exploitation, Abuse and Harassment (PSEAH) and child protection issues, is disability inclusive and promotes the principles and practice of good governance.
  • Take forward other tasks as required by the Platform Director and as aligned to the TASP Work Plan.

To access the Terms of Reference detailing the role, responsibilities and selection criteria for this position, please copy and paste this link into a web browser:

How to Apply?

We welcome your interest in joining the TASP team in this key role. Please note to apply via the job advertisement by clicking on the “apply” button. Your application must include:

  • A cover letter (2 pages or fewer); and
  • Copy of your up-to-date CV.

We welcome and encourage applications from people of all backgrounds and abilities, Aboriginal and Torres Strait Islander peoples, LGBTQ+, women, mature age workers and people with different abilities.

Thank you for your interest, kindly note, only shortlisted applicants will be contacted

Applications must be submitted by 4th May 2022 AEDT.

Cardno is committed to Safety and the Prevention of Sexual Abuse, Exploitation and Harassment (PSEAH), Child Protection, fraud and bribery prevention. We want to engage with the right people to deliver our client programs. As part of our approach you will be subjected to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All Cardno staff receive safety, compliance and safeguards training and are responsible for contributing to a safer working culture.

Click on to apply for the position.

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