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Vodafone Fiji
Post Date: April 13, 2022
Applications 0
Views 45
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Job Overview
The Retail Sales Consultant will support, facilitate and provide expertise in maximizing revenue of Vodafone Fiji by achieving sales targets. This role requires the ideal candidate that develops and attains customer experience and sales objectives for our retail outlets.
Desired Skills and Experience
Key Duties and Responsibilities
Selling and Marketing Vodafone’s voice and data products, services and solutions to customers
Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
Complete documentation for new connections, change of plans, delivery of hardware, reconciling stock and working closely with Connections and Credit Teams for activations
Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features
Keeping abreast with latest products and services information and changes in the industry
Maintain knowledge of competitive offers and provide critical market feedback to the relevant stakeholders regarding competition and product/service needs
Manage customer queries and provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience
Understand customers’ needs and help them discover how our products meet those needs
Produce reports, primarily banking, stock control and connections stats
Requirements
Degree in Management, Marketing, Business Studies, ICT or Equivalent
Possess a competitive spirit and desire to meet and exceed sales goals
Be a smart presenter, have good public relations skills
Be technology and business savvy and have a passion for marketing
Ability to work flexible hours, including evenings, weekends and holidays
Strong interpersonal skill and ability to deal appropriately with customers and other stakeholders
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