Reservations Control Officer

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Solomon Airways
  • Post Date: December 12, 2023
  • Applications 0
  • Views 63
Job Overview
POSITION TITLE: Reservations Control Officer EMPLOYMENT TYPE: Full time
SECTION: Reservations Control ENTRY LEVEL:
DEPARTMENT: Commercial LOCATION: Head Office, Henderson Airport
RESPONSIBLE TO: Reservations Control Manager APPROVAL DATE:
INDIRECTLY REPORTS TO: Manager Reservations Contro SIGN:

PURPOSE

The Reservations Control Officer effectively manages the process for passenger reservations and ensures timely updates in the airline’s Reservations System (Amadeus), passenger communications and handling.

RESPONSIBILITIES:

  • Create and manage daily flight plans
  • Check and clear queues in the system
  • Organise charters and group bookings
  • Reschedule flights
  • File flights
  • Maintain customer management and inventory
  • Pre-flight checks
  • Organise catering for passengers
  • Provide flight schedule and other flight information
  • Assist with international and domestic bookings
  • Assist customers to make travel plans
  • Assist with advising customers of flight changes (if required)
  • Carry out any other duties as directed by the Manager

POSITION AND PERSON SPECIFICATIONS

Individual must possess the following:

  • Amadeus Reservations System knowledge and experience essential
  • Have at least 2 years’ experience in a similar job
  • Diploma level in a relevant field
  • Excellent verbal and written communication
  • Computer literate
  • Able to work under pressure
  • Able to meet deadlines
  • Attention to detail
  • Able to work on after hours and weekends on a shift roster basis
  • Exceptional customer service skills

Interested persons can download the job description and job application form from the links provided.

Job DescriptionLink
Application FormLink

Written applications, together with details of qualifications, Curriculum Vitae, job application form and the names of at least 3 referees must be emailed or addressed to:

The Human Resources Manager
Solomon Airlines Ltd
P O Box 23
HONIARA
Solomon Islands
OR
Email: [email protected]

Applications close at 4:30pm on Wednesday 20th December 2023.

Note: Please be advised that only shortlisted candidates will be contacted for interviews

Job Detail
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