Job Overview
- Minimum of 2 years of experience in a similar reservations role
- Previous experience in a tourism related property management system, preferably Room Master
- Minimum Intermediate level experience in MS Office Suite
- Ability to facilitate all inquiries and reservations received via all distribution channels (Direct, OTA and Trade) accurately and in a timely manner to maximize conversion and occupancy
- Excellent product knowledge and ability to up-sell accommodation and services
- Alignment with our values of: Integrity, Enrichment, Innovation, Care, Growth, Reliability, Service Excellence