Mining Support Representative – PNG

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Hastings Deering
  • Post Date: December 5, 2023
  • Applications 0
  • Views 77
Job Overview

Hastings Deering is currently recruiting a Mining Support Representative to support our customer base in PNG. This role will be based at Mine sites across PNG.

We are searching for someone with impeccable work ethics with demonstrated history of supporting customers to seize opportunities and taking responsibility for achieving excellence while working as part of an experienced team, dedicated to supporting our PNG Resource Industry customers.


  • Working with the both the customer and the wider Hastings Deering Team to ensure optimum fleet performance.
  • Provide guidance to the customer on best practice operation and maintenance of the equipment.
  • ​ Offer technical support to maintenance personnel including failure analysis and complex repairs.
  • Participate in and assist with customer planning and component forecasting functions. Assist in regular reviews of spare parts holdings and ensure stock levels are appropriate to meet departmental requirements.
  • Assist where required with the planning and coordination of major Caterpillar machine overhauls which may occur on site or at a local Hastings Deering Business Centre.
  • Work with business units to improve customer experience through clear communications and demand planning.
  • Develop key customer relationships.

Required Skills and Competencies:

  • Relevant Trade Qualification.
  • Minimum 3-5 years’ experience in a similar role within a large, diverse organization.
  • Experience in the mining, mining services or heavy earthmoving industries (knowledge of mine operation system functions and capabilities and mine severity analysis and production drivers), preferably in PNG.
  • Experience in dealer service, mining, mining services or heavy. earthmoving industries with a knowledge of Cat® services and parts.
  • Previous experience with the Cat Technology suite desirable.
  • Demonstrable experience in establishing and maintaining mutually beneficial customer relationships.
  • The ability to work successfully within a team and autonomously.

About the Benefits:

  • Attractive expatriate remuneration package including area allowance.
  • Accommodation and messing provided.
  • Return air fares to nominated point of hire.
  • A company funded medical scheme.
  • A company funded income protection scheme.
  • Employee Assistance Program for employees and their families.
  • A culture of inspiration, innovation, collaboration, and execution.
  • Ongoing training & support to further your career.

How to Apply
If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now.

For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at [email protected]

Current staff members are required to advise their line managers before applying for this role.

Job Detail
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