Job Overview
Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you’ll love working for Hilton!
- Access to the world’s best Team Member Travel Program with highly discounted rates
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Comprehensive training and support for your new role
- Access to Hilton University training, offering more than 3000 learning programs
- Extensive range of career development opportunities
What will you be doing?
An IT Assistant will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
As an IT Assistant, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the Hotel, and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Assistant will perform the following tasks to the highest standards:
- Provide support for all internal hotel IT systems and users, minimizing any system outages
- Record all issues that arise and advise the IT Manager of any issues that need further attention
- Recommend system improvements to the IT Manager
- Communicate with the hotel Business Centre Team to respond to any Guest-related IT requirements
What are we looking for?
- Previous IT experience, preferably in the hotel, leisure, and/ or service sector
- Experience of all Microsoft systems
- Experience of hotel applications, such as Opera, Micros, SCM, PayGlobal, preferred
- Excellent organizational and interpersonal skills
- Current technical skills and knowledge of technology
Travel the world and grow your career with Hilton
Hilton has again been recognized by the Great Place to Work® Institute as one of Australia’s best companies to work for in 2023/2024.
Send through your application with a copy of your latest CV via jobs.hilton.com
Applications close at 5:00pm Friday 15 September, 2023. Only shortlisted applicants who meet the desired requirements will be contacted.