Hotel Operations Manager

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The Espiritu
  • Post Date: December 5, 2022
  • Applications 1
  • Views 299
Job Overview

The Espiritu is a small boutique 13 room hotel located right in the center of Luganville town in Santo. Managed by two brothers for the last 10 years, the hotel has grown to be one of the busiest and preferred accommodation for our wide variety of clienteles. The hotel is currently seeking an experienced Operations Manager to oversee the day to day operations and also to bring their enthusiasm and unique flair to the business.

 

POSITION SUMMARY:

The Hotel Operations Manager is responsible for the successful operation and administration of all hotel departments, including: Front Office, Housekeeping, Food and Beverage, Functions, Sales & Marketing, and Engineering. The Operations Manager is responsible for the overall guest experience and financial accuracy of the Hotel to include supervision, training, coaching, motivation, and policy implementation. The Operations Manager must ensure an awareness of all departments throughout the Hotel; ensuring a consistent focus on providing an exceptional experience to every guest while maximizing department profitability at the same time. The Operations Manager is responsible for ensuring that all Hotel operations are carried out professionally, to standards and at the highest level of service. The Operations Manager must also be involved within the community and represent the hotel in a positive manner. The Operations Manager will achieve desired outcomes by planning, implementing, and controlling effective strategies that drive results and through the creation, development and maintenance of a competent, motivated, and empowered hotel staff.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

PREREQUISITES:

The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

EDUCATION:

A university degree in hotel management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.

EXPERIENCE:

At least 10 to 15 years experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a Operations Manager or Asst. Operations Manager.

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