Guest Service Agents

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Ramada Suites By Wyndham
  • Post Date: August 11, 2022
  • Applications 2
  • Views 226
Job Overview

Ramada Suites by Wyndham Wailoaloa Beach Fiji is currently seeking for the following role to join the team.

Guest Service Agents

Ramada Suites by Wyndham Wailoaloa Beach Fiji is currently seeking an experienced Guest Service Agents that thrives on providing exceptional customer service to join the team.

Ramada Suites by Wyndham Wailoaloa Beach Fiji offers many great opportunities for those who are just beginning their hospitality career or for those looking to gain more experience in their profession. We are here to enhance your career, providing you with a rewarding and exciting experience.

Hence, we are looking for talented people, who will embrace our Ramada service culture, values and standards to ensure that every guest feels cared for, appreciated and respected. Our commitment to diversity, teamwork, and integrity is clearly expressed in the service we provide to our guests.

ABOUT THE ROLE

Reporting to the Front Office Manager, responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

ABOUT YOU

To be considered for this great opportunity it is essential that you have the following skills and attributes:

• Should have Hotel Reservation knowledge with front-of-house operations
• Excellent communication, interpersonal and customer service skills
• Competent in computer systems (HIRUM experience an advantage)
• Immaculate presentation and grooming standards
• Ability to work a flexible roster, including weekends and public holidays
• The capability to work in a fast-paced environment both as part of a team and individually
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective at listening to, understanding and have customer caring attitude.

WHAT WE OFFER

Full-time position with great company benefits including discounted hotel stays across Australia, New Zealand and
Fiji, training opportunities and a fantastic working environment on offer!

HOW TO APPLY

Send your CV, with passport photo and references to manager.accounts@ramadawailoaloafiji.com

Applications close on  23 August 2022

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