Front Office Clerk- Island Based Position

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Mantaray Island Resort
  • Post Date: February 12, 2024
  • Applications 1
  • Views 73
Job Overview

Front Office Clerk- Island Based Position 

Join Our Front Office Team at Mantaray Island Resort!

Are you ready to be part of a team that defines exceptional customer service and takes pride in setting the gold standard in the Tourism Industry? At Mantaray Island resort, we are more than just a company; we are a family committed to delivering unforgettable experiences. Join us as a Front Office Clerk and become the welcoming ambassador of our tropical paradise.


As a Front Office Clerk, you will play a crucial role in ensuring a positive first impression for our clients. Your primary responsibilities will include: 

  • Greeting and welcoming clients and visitors with a warm and friendly manner.
  • Managing the front desk area and maintaining a neat and organized workspace.
  • Taking bookings/ reservations of guests.
  • Answering phone calls and directing them to the appropriate personnel.
  • Assisting with client inquiries and providing information about our services.
  • Handling mail and package deliveries.
  • Maintaining office supplies and ordering as needed.
  • Collaborating with team members to provide administration support.


Required skills and pre- qualifications for the jobs are as follows:

  1. High school diploma or equivalent.
  2. Must have experience in a Resort/Hotel Front Office.
  3. Excellent communication and interpersonal skills.
  4. Professional appearance and a customer-oriented attitude.
  5. Must be fluent in spoken English and possess the ability to work in a team.
  6. Strong organizational and multitasking abilities.
  7. Proficiency in using office software and equipment.
  8. Experience in using reservation and booking software/ systems is a plus.
  9. Honest & Flexible with a “Can Do” Attitude.


How to apply

If you are a friendly and organized individual who enjoys being the face of a company, we would love to hear from you! Please send in the following:

  1. Photo
  2. Detailed CV including referees
  3. Cover letter
  4. No certificates needed, only upon request.


We offer a competitive remuneration package with company benefits.

Include a telephone contact that should be sent to the following email address: [email protected]

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