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Tanoa Tusitala Hotel
Job Overview
Responsibilities:
- Enforce service, safety, and sanitation standards along with steps of service
- Effectively utilize point of sales equipment and handle cash & credit transactions
- Carry loaded trays, stand on feet for long periods of time and maintain a professional relationship with staff
- Implement and track standard operating procedures for their effectiveness
- Carry out self-evaluations post-training, be able to implement a continuous improvement process, and carry out on-the-job training
- Focus on achieving exceptional guest experiences through establishing extensive research on guest needs
- Be aware of the daily & weekly specials at the Restaurant & Bar, communicate to staff, and work in collaboration with property operations, front office, conference, events, and all F&B outlets
- Understand International & Local Clientele
- Closely work with the Heads of Departments in establishing high service standards
Qualification & Attributes
- Minimum of 3 years experience and strong F&B knowledge
- Possess at least a diploma certification in Hospitality with good spoken & written English
- Have strong supervisory & leadership skills
- Able to work well in stressful, high-pressure situations including the ability to handle guest complaints and resolve them to satisfactory results
- Computer literate with working knowledge of MS Office programs & Hotel Operating Software
- Availability to work a variety of shifts, including weekends and public holidays
An attractive remuneration package with benefits will be provided to the successful candidate
Application
If you feel you meet the above requirements, please send your applications with detailed CV including details of three referees and certified copies of relevant qualifications with passport size photo no later than 8th June 2022 to e-mail: recruitment@reddygroup.com