Job Overview
Display strong verbal and written communication skills, listening attentively, customer service, and interpersonal skills. Interpersonal skills include being friendly, energetic, positive, and outgoing with guests and team members. Must be a team player and be multi-skilled. Strong time management and a personable demeanor is important.
Basic responsibilities include:
- Knowledge and experience of food & beverage standard sequence of service.
- Preparation of mise en place and ensuring food safety and hygiene practices.
- Barista skills and experience with alcohol and non-alcoholic beverages.
- Strong customer service skills and ability to handle complaints efficiently.
- Professional grooming and authentic self-presentation.
- Experience with cashiering is an advantage.