Executive Personal Assistant

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Intercontinental Fiji Golf Resort & Spa
  • Post Date: January 30, 2023
  • Applications 0
  • Views 249
Job Overview

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

What is the job?

Our properties are successful and well known in Fiji and the Pacific, the cluster we are referring here consists of three properties across two different brands. This includes the award-winning InterContinental Fiji Golf Resort & Spa, the iconic Grand Pacific Hotel which is on an historic journey as we transit into our Luxury & Lifestyle collection of becoming “InterContinental Grand Pacific Hotel Suva” and the vibrant and beloved Holiday Inn Suva.

And we are currently looking for an Executive Personal Assistant to join our Team!

Your day to day

As Executive Personal Assistant you will be required to provide the highest standards of support to the Area GM South Pacific. This is a true PA / Executive Assistant role supporting the Area General Manager in his daily tasks. The office is busy and under pressure constantly and you will provide direct administrative support. In your role you will;

  • Organize, prioritize and expedite flow of work. Initiate follow-up actions, interpret and communicate executive’s instructions to other personnel, and perform high level administrative support duties for the executive as needed.
  • Act as gatekeeper for executive to determine importance of telephone calls, personal visitors, and incoming mail. Adjust schedules, meetings and activities based on the executive’s daily priorities and activities which may change frequently. Anticipate potential conflicts in priorities and solve them appropriately.
  • Provide answers to immediate issues if required in executive’s absence or contact the executive remotely to alert him/her of critical work situations.
  • Provide guidance to individuals in executive’s reporting structure regarding division policies, procedures, practices, etc. in order to resolve problems or determine appropriate course of action. May assist with developing/revising departmental procedures and policies and may make recommendations for changes to existing procedures as needed.
  • Prepare reports and/or presentation materials as directed.
  • Monitor and report on the progress/status of various highly visible or sensitive projects as needed or requested.
  • Compose and type a variety of correspondence, executive briefs, etc. requiring judgment and knowledge of functional area; route or respond to correspondence and inquiries not requiring executive’s attention; respond to non-routine communications on executive’s behalf; and draft correspondence for executive’s signature.
  • Maintain executive’s appointment calendar; coordinate meeting arrangements, make extensive international and domestic travel arrangements; coordinate activities to ensure smooth flow of business operation.
  • Organize and maintain relatively complex administrative and departmental records; ensure the development and maintenance of filing systems; and follow up on pending matters.
  • Monitor and report on the progress/status of various highly visible or sensitive projects as needed or requested.
What we need from you
  • A diploma/degree in Hotel Management, Tourism Studies, Business Administration, or related fields
  • Three years’ experience as a Personal/Executive Assistant to a General Manager in a luxury hotel environment.
  • Flexibility of job duties / attitude and hours is a must.
  • Travel between InterContinental and Grand Pacific Hotel
  • Demonstrated ability to maintain confidentiality of information.
  • Demonstrated effective oral and written communication skills for the purpose of conveying information to internal and external customers or providing information via written reports or correspondence.
  • Must be able to communicate professionally with senior managers and possess strong relationship management and customer service skills.
  • Demonstrated ability to handle multiple assignments and projects accurately and with attention to detail. Demonstrated follow-through and ability to complete multiple ongoing projects on time and within specified budget.
  • Demonstrated problem-solving skills for the purpose of maintaining the daily flow of office work, answering questions, and resolving issues.
  • You’ll pride yourself on your high levels of attention to detail and delivering our brand standards.
How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

In return we’ll give you a competitive benefit package including, term life cover, free transfers from Nadi and Sigatoka to the resort and back, birthday leave, paid community service leave, food and beverage discount, discounted room rates worldwide and the opportunity to progress your career with IHG®.

Most importantly, we’ll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

So go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. E-mail a letter of application and résumé in the first instance  to [email protected] by 1600hrs, Friday 03rd February, 2023.

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