Executive Housekeeper

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Radisson Blu Resort, Fiji
  • Post Date: February 14, 2022
  • Applications 0
  • Views 273
Job Overview

Radisson Blu Resort Fiji is seeking to employ energetic and self-motivated individuals to the following roles in this prestigious 5-star resort located on Denarau Island, Fiji. We create 100% guest satisfaction by providing Yes I Can! Genuine hospitality and ensure “Every Moment Matters” for our guests.

Key Areas of Responsibilities:

  • Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels.
  • Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
  • Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
  • Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department.
  • Establishes and delivers an effective program that advances service standards, profitability and cost control.
  • Develops and implements plans where housekeeping initiatives & hotel targets are achieved.

Requirements:

  • 3 to 5 years’ experience in a housekeeping senior management position.
  • Proven experience in housekeeping with strong problem-solving capabilities.
  • Excellent leadership skills with a hands-on approach and lead-by-example work style.
  • Experienced in using IT systems on various platforms, specifically room management systems software, e.g. Opera.
  • High level of organization and attention to detail.
  • Operational knowledge of housekeeping equipment and machine, including washing machine, dry-cleaner, pressing machine.
  • Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction.
  • The ability to multi task on several assignments at once.
  • Must have excellent written and oral communication skills.
Job Detail
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