Digital Training & Advisory Consultant

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Pacific Tourism Organisation (SPTO)
  • Post Date: August 25, 2022
  • Applications 1
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Job Overview

About the Organization

The Pacific Tourism Organisation (SPTO) is an intergovernmental organisation based in Suva Fiji mandated to market and develop tourism in the Pacific. Its vision is for the Pacific islands’ empowered and benefitting from sustainable tourism. With a membership of 20 Pacific Island Countries and over 140 private sector members, SPTO’s work focuses on three (3) key priority areas which include robust research and statistics, sustainable tourism planning and development and marketing. For more information, see southpacificislands.travel.

About the Role

The Digital Training & Advisory Consultant, also known as Digital Champion, is a paid, part-time, remote consultant position in the Pacific Islands focusing on serving the local tourism industry as on-island digital ambassadors, coordinating local digital training, upskilling, and support programme to build capacity in digital skills in the local tourism industry. We are currently hiring for this remote position from Australia, New Zealand, and all of the Pacific Islands, including: Fiji, Papua New Guinea, Vanuatu, Cook Islands, New Caledonia, French Polynesia, Tonga, Samoa, Niue, American Samoa, Marshall Islands, FSM, Nauru, Solomon Islands, Timor Leste, among others).

Following feedback from SPTO’s consultation process, the idea of hiring a Digital Training & Advisory Consultant in each of the Pacific Islands was prioritized. The goal of this role is to empower the local industry through training and education in digital skills, with cumulative impacts locally leading to broader digital transformation in the region. These Digital Training & Advisory Consultants are being sourced locally or recruited from overseas, but are expected to be island based – working with the industry as an extension of the national tourism organization or regional tourism body on the Island. The Digital Training & Advisory Consultants will work to remain up to date on digital tools, trends and new programs to provide tailored and consistent support to NTO staff, trade partners and other tourism stakeholders locally. In addition, the Digital Training & Advisory Consultants will work closely with the Lead Digital Specialist and Marketing Manager at SPTO to ensure that local training and capacity building targets are being met.

Activities

The Digital Training & Advisory Consultant will be responsible for:

  • Tracking regional and global digital trends, technologies and initiatives
  • Uploading relevant content to a digital academy or library
  • Advising National Tourism Organization (NTO) staff, industry trade partners, and other tourism stakeholders locally on new digital trends, technologies, and initiatives
  • Advising NTO staff and industry trade partners on the introduction and implementation of relevant outputs of other SPTO projects including new recommendations in the realms of digital benchmarks, content goals, and consumer, trade and media marketing.
  • Delivering a local training program for digital skills for NTOs and trader
  • Providing certificates to local trainee
  • Tracking success of the local training program for digital skills for NTOs and local tourism trade stakeholders

Job Qualifications

At least Bachelor’s Degree (Preferably Postgraduate) in information technology, marketing, digital marketing and web designing or relevant field;

  • At least two (2) Years work Experience with recognized digital, social media, or marketing fields
  • At least one (1) Year of experience in training development or delivery
  • At least one (1) Year of experience in project management or project coordination in the digital or marketing space
  • Good Web Skills (Microsoft Office, Content management, Adobe Illustrator or Photoshop, etc.
  • Excellence command over English both written and spoken.
  • Good understanding of challenges and opportunities related to tourism or the travel sector in the Pacific islands countries would be an advantage.

Location

Applicants do not need to be residents of the Island where they reside. SPTO will also accept international consultants.

Knowledge, Skills, and Abilities

  • Ability to empathize with diverse groups
  • Strong critical thinking and analysis.
  • Excellent verbal communicator with strong interpersonal and relationship-building skills
  • Always looking at what the competition is doing, trends in the industry, and new tools and techniques in digital
  • Analytical, organized, and good with logistics.
  • Experience working in a high-pressure, high-demand, and fast-paced growth environment.
  • A roll-up-your-sleeves, get-it-done attitude.
  • Strong attention to detail in grammar, spelling, and copy-editing
  • Comfortable giving and receiving constructive edits and feedback.

Deadline

  • Submissions are to be sent to the email address, [email protected] by 4pm, 2nd September, 2022 (Fiji Time). Late submissions will NOT be considered.

Submission

  • All candidates prior to applying must register on the SPTO Jobs Link website https://sptojobslink.com/
  • All applications must be clearly marked with the title SJL – Digital Training & Advisory Consultant as the subject of the email.
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