Business Analyst (Nadi)

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Vodafone Fiji
  • Post Date: May 24, 2022
  • Applications 0
  • Views 104
Job Overview

Vodafone operates with speed, simplicity and trust to enrich people’s lives by connecting them to each other and the world. We are passionate about results and to be the best. We operate in a fast paced and ever changing environment to provide challenging and rewarding careers. At Vodafone we bring out the best in people, live our values and are passionate about what we do.

 Job Description

Reporting to Head of Corporate Sales, the Business Analyst will directly work with distinguished high-valued clients to provide end-to-end managed services and customer support in the Nadi area. The successful candidate should demonstrate confidence, enthusiasm, and a keen attention to detail to carry out the role.

 Desired Skills and Experience

Key Duties and Responsibilities 
• Provide proactive and premium managed services support to the corporate clients
• Provide IT helpdesk support on a need basis
• Work with various cross functional teams to provide resolutions to business problems and identify areas for improvement
• Prepare, format and clean data from different sources to provide sound analysis in respect to product performance and customer behaviour
• Regularly review product performance in respect to usages and identify improvement opportunities for the best interest of customers
• Visualize data, prepare corporate synopsis reports and produce presentations for key decision makers
• Develop, update and maintain database(s) as required by corporate customers for business performance reviews and security requirements
• Identify business improvement opportunities through important analysis & feedback
• Author and implement various policies, SOP’s, DOP’s
• Develop and undertake training of staff
• Effective presentation skills
• Liaise with key stakeholders to drive various agendas

 Requirements (Education, Experience and Key Competencies) 
• Degree in Computing Science, Information Systems, Mathematics, Statistics, ICT or a similar discipline.
• Proficient in Microsoft Excel and other statistical software
• Be technology and business savvy and have a passion for results
• Experience in working with tools to facilitate data analysis, data mining and visualization
• Strong report writing skills that convey information to key decision makers
• Ability to work autonomously and without supervision
• Strong interpersonal skills and ability to be a team player
• Experience in account management, business development or other related fields
• Relationship management skills   and ability to facilitate successful outcomes

To apply for the position visit https://www.vodafone.com.fj/about/about-us/careers-page/recruit130

Applications close 30/05/2022

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