Job Overview
Assistant Front Office Manager
Our job is to bring the joy of travel to everyone. A great opportunity is now available in the Front Office Department of Holiday Inn & Suites, Holiday Inn Express Port Moresby.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime.
You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who has the following requirements;
- Ensure your front office team delivers a great service, professional attention, and personal recognition.
- Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction.
- Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance.
- Educate and train team members in compliance with state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, great career pathway and room to grow opportunity into a professional Hotelier and Front Office Management.
And because the Holiday Inn & Suites Port Moresby brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.
So, whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room to be yourself.
Apply now by hand delivering your application (Cover Letter and Updated CV) to the Address:
Holiday Inn & Suites Port Moresby
P.O Box 1981, Boroko, NCD,
Or email: [email protected] (ensure subject is the role title)
Applications Close on Wednesday 10th May 2023 at 5:00PM.
Only shortlisted candidates will be contacted.
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