TSLS
Tertiary Scholarships
& Loans Service Empowering Fiji's Future
10
Service with Excellence
2013-2023
CUSTOMER SERVICE
WE ARE
HIRING
QUALIFICATIONS
Diploma in Commerce, Business, Management, or any relevant qualification.
Location: Nadi
Salary band: 1
Salary Bracket: $17,475.00 - $26,213.00
For more information and Job Description, scan the QR Code.
Applications are to be addressed to:
The Human Resources Officer
Tertiary Scholarships and Loans Service
Join our Dynamic Team
CUSTOMER SERVICE OFFICER NADI (X1)
POSITION CONTEXT
The Travel and Bond Clearance & Customer Service Officer is a newly established position to serve students and graduates for travel and bond clearances and assist in providing daily customer services to the existing and the potential students. The position will be part of both Finance and Student Services and will provide support to the Heads through the respective Team Leaders in managing the needs of the students and graduates.
The Travel and Bond Clearance & Customer Service Officer will primarily be engaged in providing face to face customer service along with assisting processing travel clearance, providing account statement, bond assessment, collection in lieu of bond service and updating of student account
statement.
The position will also be assisting in online chats, responding to students' emails and updating students' personal and academic details. The position will ensure that sufficient support is provided to the students on their concerns and queries with respect to their sponsorship, travel and bond clearance.
The Travel and Bond Clearance & Customer Service Officer will support the Heads through the Team Leaders in providing transparent and accurate information in a timely manner.
Further information for the above position can be downloaded from TSLS website www.tsls.com.fj, by scanning the QR code or by contacting Ms. Ateca Daugunu on 8921240 or email on [email protected].
Applicants are required to send application via email to [email protected]. Application should include a cover letter, Resume and response against the selection criteria.
Application closing on Friday 25 August 2024. Applications must reach TSLS by 4.00 p.m.
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