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System Administrator – i-Finance PNG Limited – National Capital District, Papua New Guinea

Information Technology (IT) & Telecommunications
Posted: 13-06-2024

I-finance PNG Limited | LinkedIn

JOB TITLE: System Administrator

  1. A) RESPONSIBILITIES:
  • Provide professional and technical support to manage, develop and enhance general system administration, specialized system administration, network administration, and cloud administration..
  • Provide remote and on-site system administration for workstations, servers, and various network and infrastructure devices. This includes installation/imaging, patching, maintenance, troubleshooting and resolution..
  • Ensure all servers, workstations, and various network and infrastructure devices adhere to security and compliance requirements. Performing configuration changes, conducting log analysis, system hardening, and managing/maintaining endpoint security compliance.
  • Provide design, deployment, management, maintenance, and troubleshooting of systems in the below environments: Enterprise software distribution and management tools, Directory structure management, Virtualization infrastructure, Storage arrays, Endpoint security servers, and Databases.
  • Assist with projects and installations when necessary.

Essential Functions

  • Administration of MS Windows Server Active Directory environment.
  • Support and troubleshoot network problems
  • License management and backup management
  • Design and plan LAN/ WAN network infrastructure.
  • Administration, management and maintenance of LAN/ WAN network infrastructure.
  • Administration, maintenance, and support of telephone systems.
  • Cloud Data Backup Management.
  • Creation of new user accounts including Active Directory and Phone/Voicemail setup.
  • Generate reports for management including but not limited to web usage and phone reports.
  • Workstation hardware/ software maintenance on a daily basis.
  • Develop/ streamline procedures for frequently performed tasks
  • Support of production IT equipment including Printers, Scanners, and PC's
  • Check and respond to service requests. Complete in a timely manner.
  • Troubleshoot and address/resolve network infrastructure issues.
  • Troubleshoot all printer/ copier issues with outside vendor where necessary.
  • Check all backup reports on daily basis. Ensures data is protected and report all anomalies.
  • Assist IT department in keeping accurate information on network/software structures.
  • Develop and create Standardized Work Instructions for tasks that department and associates using different hardware and software would use.
  • Prepare annual budgets for the organization and provide monthly updates on actuals versus budget
  • Evaluate and enhance internal controls, including risk assessments and regular review of risk areas.
  • Facilitate the IT audit process with the internal and external auditors
  • Provide recommendations on compliance and system aspects of the business as and when required.
  • Deliver regular IT reports and analysis and present to the General Manager and Board and other stakeholders as and when requested/required.

B) SKILL SETS:

  • Appropriate university degree in the IT discipline
  • In-depth knowledge and experience of at least 5 years in the management of an IT environment.
  • Ability to display advanced troubleshooting & fault analysis skills
  • Skilled in handling interpersonal relationships tactfully.
  • Highly motivated and organized. Quick to learn, with a keen eye for detail.
  • Be professional, reliable, punctual, organized & well presented
  • Demonstrate excellent customer service, verbal and written communication skills

C) TECHNICAL SKILLS:

  • Proficiency in MS Office applications.
  • Sound knowledge of data networking including LAN, WAN, routers/firewalls, DHCP, VLANs, VPNs
  • Competent in research for IT information gathering and development.
  • Capable of performing data analytics.

Interested candidates are invited to send their resumes to [email protected] and applications close on Friday 30 June 2024.

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