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Senior People & Culture Officer

Posted: 09-07-2024

Pacific Centrecom (Fiji) Limited is a joint venture organisation that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outstanding contact centre and back-office services to both local and international clients 24/7. With the growing needs of our business, we are now strengthening the People & Culture Department to meet those demands head-on. This is an exceptional opportunity for talented individuals like you to shape the future of HR within our organization and play a pivotal role in creating an environment where employees can truly thrive.

Key Responsibilities:

  • Collaborate with the P&C Manager in implementing HR strategies and initiatives that align with organizational goals and foster employee engagement.
  • Assist in managing employee relations, including handling employee inquiries, grievances, and conflict resolution, while ensuring compliance with employment laws and regulations.
  • Coordinate and manage the end-to-end recruitment process, including job postings, candidate sourcing, screening, interviews, reference checks, and offer management.
  • Coordinate candidate onboarding activities, including the collection of required documents and conducting new hire orientations.
  • Assist in talent management activities, such as performance management, learning and development, and succession planning. Serve as a resource for employees, providing guidance and support on HR policies, procedures, and practices.
  • Ensure the accurate and timely maintenance of HR records, including personnel files, attendance records, and performance evaluations.
  • Stay updated on employment laws and regulations, communicating changes and updates to the HR team and ensuring compliance.
  • Participate in HR projects.
  • Stay current with industry trends and emerging HR concepts, bringing innovative ideas to improve HR service delivery.

Key Competencies:

  • Excellent interpersonal and communication skills, with the ability to build relationships and provide support to employees.
  • Strong problem-solving and conflict-resolution abilities.
  • Attention to detail and the ability to maintain confidentiality.
  • Proficient in HRIS systems preferably PayGlobal and data analytical tools particularly Excel.

Qualifications and Experience:

  • Bachelor's degree in Human Resources, or a related field.
  • Proven experience in HR with exposure to multiple HR functions preferably in a fast-paced environment.
  • Sound knowledge of HR practices, policies, and employment laws.

Application Closes: 12th July, 2024

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