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Senior Customer Service Officer (Supervisor) – World Car Rentals Vanuatu – Port Vila, Efate

Customer Service
Posted: 09-06-2024

Job Description

If you love being customer focused and striving for service excellence, and you are a true team player with a positive attitude, then you might be exactly the person we are looking for to join our World Car Rentals Vanuatu team in our fast-paced environment.

Role:
The Senior Customer Service Officer (Supervisor) is in an important member of the Customer Service team which looks after customers from booking through to dropping off the vehicle. Working alongside the Manager to support the leading and training of a professional team.

Essentials:

  • Experience with an online reservation system and Microsoft applications.
  • Prior supervisor experience.
  • Confident, outstanding communicator face to face, written and on the phone.
  • An eye for detail and the ability to get things right first time.
  • Time management and organization skills. Logistics.
  • Ability to problem solve and multitask.
  • Punctual and well presented.
  • Honest, trustworthy, and reliable team player.
  • Fluent in English and Bislama.
  • Eligible to live and work in Vanuatu.

Advantage:

  • Written and spoken French and/or Mandarin.
  • Experience in the vehicle rental/tourism industry.
  • Knowledge of motor mechanics.
  • Current driver license with a clean record.

The positions will be full time (five-and-a-half-day week roster) and involve working some nights, weekends and public holidays.

We encourage both men and women to apply.

How to Apply

For a full position description and application form, please email Jennifer (Sophie) Watson on [email protected] or call into the office to collect.

Applications close at 5pm on Monday, 17th June 2024.

Job Category: Hospitality & Tourism. Job Type: Full-Time. Job Salary: Not stated.
Closes 17/06/2024

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