Vodafone Vanuatu is seeking for Sales Officer to be based on PORT-VILA
Mission
The Sales Officer has to:
- Be responsible for sales and customer service and the overall customer experience.
- Sell all Vodafone Vanuatu products and services offers (Prepaid/Postpaid services, Devices, M-Vatu services) and Canal+ services.
- Provide answers to customer queries: complaints, orders, errors, account questions, billing, cancellations…and know how to retain them.
Competences:
1. Knowledge
- Secondary school graduates
- Retail Market business value
- Telecom market channel business
- Basic sales work experience
- Have basic knowledge on Microsoft Word and Excel
- Stock and cash reconciliation process
2. Skills
- Fluent English/French and Bislama
- Excellent written and verbal skills
- Analytical thinking
- Ability to work on a transversal way, understanding all the needs of the different entities
- Good planning and organizational ability
- Strong understanding of customer and market dynamics and requirements.
- Proven leadership with good communication and interpersonal skills.
- Able to work under pressure.
3. Personal characteristics
- Take initiative to do things
- Reliable
- Adaptability
- Ability to work under stress
- Sense of Service
- Honesty
- Conscientious and rigorous
How to Apply
Interested applicants for the above position may send in their application and CV addressed to HR Coordinator, P.O. Box 146, Port Vila, or [email protected] before on Friday 13TH December 2024 .
