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Resort Quality Maintenance Technician

Natadola Fiji
Hospitality & Tourism
Posted: 04-09-2025

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Do you see yourself as a Resort Quality Maintenance Technician at InterContinental Fiji Golf Resort & Spa?

Your day-to-day

Every day is different, but you'll mostly be:

  • Punctuality/neatness, reporting for duty at the rostered time correctly attired (adhering to grooming standards), and with a positive work attitude.
  • To communicate daily with other staff and managers in a clear and courteous manner.
  • To possess tools pertaining to your trade and understand the proper way to use and carry out one's duties.
  • To carry out routine daily arrival inspections, multitasking with paint touch-up, joinery, and tile quick fix.
  • To carry out daily faults on HubOS & wats app.
  • To carry out corrective maintenance of guestrooms and equipment.
  • To monitor hot water heaters and FLS systems
  • To assist the Engineering team members in all tasks as required.
  • Complete all necessary maintenance documentation as required.
  • To maintain stock levels, order stock as required &/or requested to ensure the smooth running of the hotel.
  • Ensure all work areas are left in a clean, safe, and tidy manner.
  • Prioritize work as required in order to ensure guest comfort.
  • To greet all guests with a courteous manner.
  • To provide quality customer service and ensure customer satisfaction.
  • To perform all tasks in a safe and professional manner.
  • Maintain a high standard of departmental work practices.
  • Work as directed by the Chief Engineer /Engineering rooms Supervisor/maintenance Manager using all Personal Protective Equipment deemed necessary for the task being undertaken.
  • If uncertain, always seek advice from the Rooms Supervisor/Chief Engineer.
  • Act as a member of the hotel fire response team; training will be provided.
  • Ensure compliance with all InterContinental Hotels Group and InterContinental Fiji
  • Golf Resort & Spa OH&S Policy and Procedure.
  • Follow all health & safety policies and procedures in order to perform work in a safe manner.
  • Promptly report workplace hazards, injuries, or "near misses" to your immediate Supervisor or Manager.
  • Cooperate with Management in the implementation of OHS initiatives and activities, and return to work programs.
  • Perform other related duties, as assigned.

We are looking for enthusiastic and professional team members who know how to deliver great service and exceed guest expectations & provide a high level of service excellence to our resort guests. The ideal candidate is to possess the following:

  • Trade Diploma/Certificate or equivalent in either Electrical/Plumbing/Carpentry, and/or HVAC.
  • Minimum of 3 years of experience in a similar role at a similar 5-star resort setting.
  • Proven knowledge in the installation, operation, maintenance, and repair of the equipment.
  • Must be able to work in the chiller and plant room.
  • Commitment to work rotating shifts, weekends, and public holidays.
  • Great communication skills.
  • Oral and written fluency in English.
How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

How to apply

Send your application letter and up-to-date resume to [email protected]

Only Shortlisted candidates will be contacted for an interview.

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