ALL JOBS FROM AROUND THE PACIFIC

Re-Advertised: Resort Quality Maintenance Technician

Natadola

Maintenance

Posted: 30-04-2025

Job Description & Skills/Qualifications Required

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Your day to day

We are looking for enthusiastic and professional team players who know how to deliver great service and exceed guest expectations.

Punctuality/neatness, reporting for duty at the rostered time correctly attired (adhering to grooming standards), and with a positive work attitude.
To communicate daily with other staff and managers in a clear, and courteous manner.
To possess tools pertaining your trade and understand the proper way to use and carry out ones duties.
To carry out routine daily arrival’s inspections, multitasking with paint touch up, joinery and tile quick fix.
To carry attend to daily faults on HubOS & wats app.
To carry out corrective maintenance of guestrooms and equipment.
To monitor hot water heaters and FLS systems
To assist Engineering team members in all tasks as required.
Complete all necessary maintenance documentation as required.
To maintain stock levels, order stock as required &/or requested to ensure the smooth running of the hotel.
Ensure all work areas are left in a clean safe and tidy manner.
Prioritize work as required in order to ensure guest comfort.
To greet all guests with a courteous manner.
To provide quality customer service and ensure customer satisfaction.
To perform all tasks in a safe and professional manner.
Maintain a high standard of departmental work practices.
Work as directed by the Chief Engineer /Engineering rooms Supervisor/maintenance Manager using all Personal Protective Equipment deemed necessary for the task being undertaken.
If uncertain, to always seek advice from the Rooms Supervisor/Chief Engineer.
Act as a member of the hotel fire response team, training will be providing.
Ensure compliance with all InterContinental Hotels Group and InterContinental Fiji
Golf Resort & Spa OH&S Policy and Procedure.
Follow all health & safety policies and procedures in order to perform work in a safe manner.
Promptly report workplace hazards, injuries or "near misses" to your immediate Supervisor or Manager.
Cooperate with Management in the implementation of OHS initiatives and activities, and return to work programs.
Perform other related duties, as assigned.

What we need from you

To be successful in this role, you will need:

Trade Diploma/Certificate or equivalent in either Electrical/Plumbing/Carpentry and/or HVAC.
Minimum of 3 years of experience in similar role at a similar 5-star resort setting.
Proven knowledge in the installation, operation, maintenance and repair of the equipment.
Must be able to work in chiller and plant room.
Commitment to work rotating shifts, weekends and public holidays.
Great communication skills.
Oral and written fluency in English.
Outgoing and people oriented.
Able to multi-task and ability to handle stressful situations.
Proficient in Excel and Microsoft word (optional).
Must be able to use various power tools.
Must have a valid driver's license.
Must be able to lift/carry heavy objects, be able to stand on feet for extended periods of time, frequent bending, lifting, stooping, kneeling.
Must have excellent customer service skills.

How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

How to apply

Send your application letter and up to date resume to [email protected]

Applications close on Friday 02nd May 2025 at 4pm.

Only Shortlisted candidates will be contacted for an interview.

ALL JOBS FROM AROUND THE PACIFIC

Re-Advertised: Resort Quality Maintenance Technician

Job Description & Skills/Qualifications Required

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