Protocol Assistant

Government and Public
Posted: 02-07-2024

Position Title:                                                                                               Protocol Assistant

Opening Period:                                                                                          Open until filled

Series/Grade:                                                                                               FSN-07

Salary:                                                                                                          TOP 18,360.00 – 29,378.00 per annum

Work Schedule:                                                                                           Full Time (40 hours per week)

For More Info:                                                                                            [email protected] or visit U.S. Embassy Nuku’alofa, Tonga

Who May Apply:                                                                                         All Interested Applicants / All Sources


We encourage all applicants to read & understand the Eight (8) Qualities of Overseas Employees.

Basic Duties: The Protocol Assistant assists with the daily administrative tasks in the Executive Office. Liaises with the Executive Office, and work with other sections to support representational events and meetings, which include the Ambassador and Deputy Chief of Mission. Serves as a key advisor on protocol matters and local customs to the Executive Office and other mission employees. May assist other offices as staffing needs required, including but not limited to consular duties.


The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


Education: At least two years of college or university studies.

Experience: Minimum of three years of work experience in providing secretarial/office administrative support and/or protocol-related support in a public or private sector.

Language: English and Tongan: Level 4 – Fluent; speaking/reading/ writing, may include the ability to translate
(This may be tested.)

Job Knowledge: Must have comprehensive knowledge of host government protocol procedures, as well as general etiquette and social mores of the host country. Awareness of how the political structure and situation of the host government affecting protocol. Knowledge of appropriate hotel accommodations and restaurants for visiting dignitaries and delegations.

Skills and Abilities: Ability to use computer applications such as Excel, Word, SharePoint, and PowerPoint. Good knowledge of written English grammar and usage, Ability to work comfortably with those at a higher rank. Must be thoroughly acquainted with event planning.


All Applicants:

  • DS-174 Employment Application Form (may be downloaded from the embassy website or searched online; original forms may be requested by visiting the embassy)
  • Diploma
  • Degree with transcript
  • Language Scores (if available)
  • Other Certificate or License

Eligible Family Member Applicants:

  • Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
  • Copy of Passport
  • DD-214, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)



Benefits: Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the embassy may receive a compensation package that may include health, separation, and other benefits.

Hiring Preference Selection Process: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*
(3) FS on LWOP **

* Important: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent DD-214, Certificate of Release or Discharge from Active Duty, and Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process. Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.) and for additional employment considerations, please visit this link.


Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. For further information, feel free to contact the Human Resources Office at [email protected]. /(+676) 685-4466 or you may visit the embassy.

Thank you for your interest in working at the U.S. Mission in Nuku’alofa, Kingdom of Tonga.

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