ALL JOBS FROM AROUND THE PACIFIC

Do you see yourself as a Porter for InterContinental Hotel® Fiji Golf Resort & Spa at Natadola Bay?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for motivated and passionate individuals who can make transactions feel seamless.

Your day to day

From the very first moment a guest sets foot on our Resort, our team of Porters are on hand to provide luggage assistance, valet park cars, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

Every day is different, but you’ll mostly be:

• Kicking off truly memorable guest experiences with the warmest of welcomes,
  Acknowledging IHG One Rewards members, InterContinental Ambassadors and returning guests.
• Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations - you'll be familiar with and passionate about all things Fiji and surrounds.
• Providing prompt luggage service to all guests in accordance with InterContinental brand standards.
• Safely and confidently parking cars in the hotel valet carpark, ensuring the utmost care of vehicles and safe storage of keys.
• Ensuring the driveway, door and hotel entrances are always kept cleaner than clean.
• Identifying and reporting all hazards.
• Must be effective in anticipating, preventing, identifying and solving problems as necessary.
•  Stay one step ahead of guests’ needs – record and act on their preferences, and handle their requests, questions and concerns.

What we need from you

To be successful in this role, you will need:

• Full Fijian driver’s license with the ability to operate both manual and automatic vehicles
• Must have a valid Group 2, 4,5 & 6 License.
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
• The ability to work under pressure and possess great attention to detail.
• Excellent time management skills with the ability to multi-task.
• Flexibility– night, weekend and holiday shifts are all part of the job.
• Experience - ideally, you’ll have spent at least two years at a front desk or guest service position in a 5 star property.
• Ability to work independently and within a team environment.
• Perform other duties as requested by Management.

 How do I deliver this?