We are currently seeking a dynamic and experienced Loan Administration Officer to join our Credit team by monitoring the performance of the customer loan portfolio for our business.
WHAT YOU WILL BRING WITH YOUR EXPERIENCE (KEY ACCOUNTABILITIES)
- Perform regular analysis of the loan portfolio and other related customer data reports to ensure proper monitoring of the accounts, delinquencies and write-offs.
- Provide updated monthly customer loan portfolio reports, Personal and Commercial new business report, drawn and undrawn, and any additional reports that will be required from time to time by the key stakeholders.
- Provide fortnightly progress reports for customer loan accounts per stage, the status of delinquent accounts and related collection efforts. Coordinate with Collections, Retail and Commercial department to accelerate the collection process.
- Prepare Commercial and Personal loan reports and liaise with IT department regarding the timely completion and submission of credit reports to all stakeholders.
- Collaborate with relevant stakeholders to identify efficiencies in the collection process, quality improvements and taking leadership with implementing of one initiative including communication and targeting training.
- Participate in Credit and Collection team meetings, ongoing contribution to Credit and Collection training programs, mandatory inhouse training as well external continuous professional developments.
WHAT YOU WILL BRING WITH YOUR EXPERIENCE (KEY COMPETENCIES)
- Accountability - Taking ownership and holding others to account for delivery of actions and outcomes
- Customer Centricity - Knowing your customer (KYC) to ensure customer satisfaction (both internally and externally) focusing on customer needs to drive solutions, role modelling the values and behaviours associated with customer.
- Teamwork - Working co-operatively and effectively with others achieve shared goals
- Quality Focus - Demonstrating a personal commitment to standards of excellence for self and others, ensuring that all work performed is of high standard.
- Adaptability - Maintaining effectiveness while adjusting to a changing work environment, different audience, varying tasks, responsibilities and priorities.
WHAT YOU WILL BRING WITH YOUR BACKGROUND
- Bachelor’s degree in Accounting, Business Administration, or related field
- Minimum of 5 years or more in Banking and Financial Lending experience.
- 2 years’ experience in Commercial, Personal or Corporate Lending is desirable.
- Knowledgeable in Personal and Commercial/Corporate loan products
- Possess excellent Leadership abilities and willingness to adapt to changing business needs and deadlines.
How to Apply:
If you are passionate about a career in Credit team to ensure efficient loan processing, compliance, and customer support to drive seamless credit operations, we’d love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. Please address your application to Head of Human Capital, Moni Plus, PO Box 1748, Boroko, NCD via email [email protected] and apply now. Please note only shortlisted applicants will be contacted to proceed. Applications close Friday 14th February 2025.
We offer competitive compensation and benefits, including health insurance, and professional development opportunities.
