ALL JOBS FROM AROUND THE PACIFIC

IT Support Assistant

Ahura Resorts is the management company operating two of Fiji’s award-winning, most popular, and well-known resorts – Malolo Island Resort, and Likuliku Lagoon Resort in the Mamanucas

We are seeking enthusiastic professional to join our dynamic team to provide IT Support to our Nadi Office & the 2 island Resorts (Likuliku Lagoon & Malolo Island resort)

Reporting directly to the ICT Manager, the position requires a strong hands-on approach and is ideally suited to qualified candidates currently in a similar role within a 4–5-star Island Resort/IT environment. The successful candidate will ideally possess the following attributes and skills:

Knowledge:

• Computer / Information Technology Diploma.
• Must have a minimum of 3-5 years’ experience in a similar role or relevant work experience.
• Knowledge in Oracle Applications; Opera PMS, Micros POS and Materials Control is desirable.
• Proficiency in managing Windows OS e.g.: Windows 10&11, Windows Server 2016-2022.
• Knowledge of computer hardware and software, networks, data structure, VOIP.
• Basic to mid-level knowledge in troubleshooting and providing help desk support.

Skills and Competencies:

• Excellent written and verbal communication skills.
• Strong skills in Time management, multitasking and prioritizing.
• Handle Pressure.
• Be able to meet deadlines and lead times.
• Positive attitude to all tasks.
• Problem solving - common sense is a must!
• Creativity in solving problems.
• Strong attention to detail with the ability to prioritize tasks.

Duties & responsibilities

• Provide first and second level helpdesk support to all staff.
• Support and maintain the company's IT networks.
• Being a substantive team member, in IT infrastructure projects.
• Providing remote hardware, software, desktop, and application support
• Assist IT Manager in various tasks and routines.

This is an Island based position.

If you share our values, have a positive attitude, possess the above qualifications and experience as well as want to work with a growing, dynamic team, then send your CV to:

Group HR Officer

Ahura Resorts

Email: [email protected]

Applications Close 21 August 2024