IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As one of the world's largest upscale brands, we have properties located in major urban centres, gateway cities and resort destinations all around the globe.
Be part of Fiji's globally anticipated new resort. At Crowne Plaza Hotel & Resorts, we support colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions between the hotel team and guests. In our hotels you'll find a team who are people-first, professional and inclusive.
If you are confident, positive, inventive and love to connect and collaborate you'll feel at home and excel at Crowne Plaza.
What is the job?
We are looking for passionate people who are charming, confident and internationally minded being our next IT Assistant at the Crowne Plaza Fiji Nadi Bay Resort & Spa.
Just like our hotels, no two colleagues are the same. We’re curious about you. How will you inspire the eclectic rhythm in our hotel?
A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:
- The first point of IT Support contact for all guests and colleagues alike.
- Provide technical assistance to colleagues on hardware and software issues.
- Install, configure, and troubleshoot hardware and software.
- Monitor and maintain computer systems and networks.
- Set up accounts and user profiles.
- Provide system administration and maintenance.
- Respond to and diagnose technical hardware and software issues.
- Research and recommend new technologies.
- Create and maintain documentation of technical processes.
- Follow up with users to ensure their technical issues have been resolved.
What we expect from you:
- Diploma in Information Technology, Computer Science, or related field.
- 2+ years of experience in IT support.
- Knowledge of hardware and software installation, troubleshooting, and maintenance.
- Able to diagnose and resolve technical issues.
- Positive attitude and communication skills.
- Ability to work flexible hours.
- Ability to work on your own and as part of a team.
- Excellent grooming standards.
- Will be required to work nights, weekends, and holidays.
How do I deliver this?
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
In return we'll give you a competitive salary package including, free transfers within the Nadi area to the resort and back, food and beverage discount, discounted room rates worldwide and the opportunity to progress your career with IHG®.
Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. E-mail a letter of application and résumé in the first instance to [email protected] by 1600hrs, Wednesday 21st August 2024.
