Housekeeping Attendant

Nadi Fiji
Tourism and Hospitality
Posted: 11-07-2024

Do you see yourself as a Housekeeping Attendant at InterContinental Fiji Golf Resort & Spa?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. From the moment our guests step into our doors, they walk into a memorable experience. As part of the Housekeeping team, you will help us ensure that our luxurious rooms are always at the highest of standards.

Your day to day

The Housekeeping Attendant plays an integral role to support the housekeeping team and the wider hotel team, and your day to day will include:

  • Ensuring all service areas are fully stocked with guest amenities, towels and linen for the day ahead.
  • Ensuring equipment and store rooms are clean and maintained.
  • Attend to guest requests and support our IHG Clean Promise.
  • Notify the Engineering team of any maintenance requests in a timely fashion.
  • Ensure service areas and public areas are maintained well and kept neat and tidy.
  • Topping up and clearing pantries.
  • Using appropriate chemicals for cleaning purposes whilst ensuring safe practices are maintained
  • Making beds, clean and service allocated rooms.
  • Prepare guests rooms for turndown service and ensure service standards are followed.
  • Replenishing supplies and guest amenities.
  • Offer professional, friendly, and engaging service.
  • Ensure high standards of property presentation, hygiene and cleanliness.
  • Assist with the provision and removal of rollaway beds and cots.
  • Support the housekeeping team with any ad hoc cleaning support as needed.
  • Multitask and support the cleanliness of public areas, including F&B outlets, lobby area, etc .

What we need from you

We are looking for enthusiastic and professional team members who knows how to deliver great service and exceed guest expectations & provide a high-level of service excellence to our resort guests. To be successful in this role, you will need:

  • Experience - you have worked in a similar role in a hotel property.
  • Strength – this role is a physical role where you will be on your feet and will be pushing linen trolleys of up to 23kg.
  • Flexibility - Availability to work shifts across a 7-day roster including weekends and public holidays.
  • Can do attitude – wanting to support your team members and roll up your sleeves.
  • Detail - a great eye for detail and wanting everything to be placed perfectly in its place.

 How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

How to apply

Send your application letter and up to date resume to [email protected]

Applications close on Monday 15 July 2024 at 4pm.

Only shortlisted applicants will be contacted for an interview 

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