Guest Services Agent – Front Office
Royal Davui is looking for a confident and capable individual to join our Front Office team as a Guest Services Agent. This is a key guest-facing role where no two days are the same. You'll be part of a small team welcoming guests to one of Fiji’s most exclusive island resorts.
What the role involves:
- Checking guests in and out
- Handling guest activities
- Assisting with spa bookings and daily schedules
- Responding to guest requests with professionalism and care
- Answering phones and managing guest communications
- Posting charges and maintaining accurate guest accounts
We’re looking for someone who:
- Has strong communication skills (verbal and written)
- Can think on their feet and solve problems calmly
- Is reliable, well-presented, and has a great attitude
- Has prior experience in hospitality or customer service
- Is comfortable using computer systems (training provided)
- Is happy to live and work on a private island on a 21/7 roster
If you're ready for an adventure and passionate about delivering genuine Fijian hospitality, we’d love to hear from you.
📧 Apply now with your CV and cover letter: [email protected]
