We are seeking an enthusiastic and customer-focused Guest Service Agent to be the welcoming face of Mantaray Island Resort. If you have a passion for hospitality, excellent communication skills, and enjoy creating unforgettable guest experiences, we’d love to hear from you!
Key Responsibilities:
- Warmly welcome and assist guests upon arrival and departure
- Handle check-ins, check-outs efficiently
- Respond promptly to guest inquiries and requests
- Provide accurate information about resort services and local attractions
- Handle guest feedback with professionalism and care
Requirements:
- Previous experience in customer service or hospitality is an advantage
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Ability to work flexible shifts, including weekends and public holidays
- Proficiency in MS Office and hotel management systems is an advantage
📩 How to Apply
Please send a recent photo, detailed CV with referee phone numbers and emails, and current active phone contact to [email protected].
