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Group Sales Executive

Natadola
Sales Executive
Posted: 09-05-2025

Job Description & Skills/Qualifications Required

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Do you see yourself as a Group Sales Executive at InterContinental Fiji Golf Resort & Spa?

Your day to day

Every day is different, but you'll mostly be:

Under the general direction of the Director of Sales or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel.

Some of your main role responsibilities are:

  • Responsible for MICE groups in the hotel from enquiry to signing of contract.
  • Build and maintain a rapport with local DMC's and international PCO's
  • Coordinates all activities to maintain and increase revenue through added business volume.
  • Implements the hotel’s MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business.
  • To be able to use market knowledge to identify sales opportunities and propose specific solutions.
  • Close follow-up on new leads.
  • Liaise with events department closely to handle logistics pertaining to every group.
  • Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction.
  • Develop awareness and reputation of the hotel and the brand in the local community.
What we need from you

We are looking for enthusiastic and professional team members who know how to deliver great service and exceed guest expectations & provide a high-level of service excellence to our resort guests. The ideal candidate is to possess the following:

  • Bachelor’s degree / higher education qualification / equivalent in marketing or related field
  • Five or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales and marketing team
  • Display excellent attention to detail and organisational skills.
  • Can multitask and work under pressure.
  • Driven and ambitious to consistently deliver and exceed service standards.
  • Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities.
  • Knowledge of Opera & Sales Force
How do I deliver this?

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a medical cover, term life insurance, birthday leave, community service leave, paternal leave, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

How to apply

Send your application letter and up to date resume to [email protected]

Applications close on Tuesday 13 May at 4pm.

Only Shortlisted candidates will be contacted for an interview.

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