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Holiday Inn Suva

Food & Beverage Barman

Suva
Bartender
Posted: 13-11-2024

Job Description & Skills/Qualifications Required

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

Holiday Inn Suva is just steps from the city's key sights, within 5 5-minute' walk of major banks, embassies, major regional headquarters, and historic Government buildings along Victoria Parade. All our bright, modern guest rooms have high-speed internet and a balcony. Our 3 flexible meeting rooms, with wireless Internet and ocean views, provide a unique backdrop for events and you can catch up in the 24-hour Business Centre. Our Sirocco restaurant is a laid-back setting for relaxed dining, while waterfront Bati ni Wai serves pizza al fresco. Enjoy an icy-cold beverage with a big-screen sports channel in Tapa Lounge Bar or listen to live music and enjoy Suva's sunsets from the pool deck.

The Barman is responsible for preparing and serving drinks to patrons, creating a welcoming atmosphere, and ensuring customer satisfaction by delivering exceptional service. This role includes managing bar inventory, maintaining cleanliness, and following food and beverage regulations.

 

Key Responsibilities:

  1. Drink Preparation and Service
  •  Prepare alcoholic and non-alcoholic beverages, using correct recipes and presentation standards.
  • Serve drinks and snacks in a timely and courteous manner.
  • Assist customers in selecting drinks and provide recommendations as needed.

2.      Customer Service

  • Engage with customers, taking orders and providing a positive, friendly experience.
  • Address and resolve customer complaints or issues promptly.
  • Maintain a clean, organized, and inviting bar area.

3.      Inventory Management

  • Track and manage stock levels; assist with inventory and ordering supplies as needed.
  • Follow proper storage, rotation, and labeling practices to maintain product quality.

4.      Cash Handling and Point of Sale (POS) Operation

  • Accurately handle cash, credit, or debit card transactions.
  • Follow procedures for opening and closing the register.

5.      Health and Safety Compliance

  •  Adhere to health, safety, and hygiene standards for food and beverage preparation.
  • Ensure the bar area meets sanitation and cleanliness guidelines.
  • Monitor responsible service of alcohol policies.

6.      Bar Maintenance

  • Clean and sanitize the bar area, glassware, and utensils regularly.
  • Perform routine maintenance and cleaning of bar equipment.

What we need from you

  • Minimum 1 year of experience in a bar, restaurant, or hospitality environment.
  • Diploma or equivalent preferred. Bartending certification is a plus.
  • Strong communication and interpersonal skills.
  • Knowledge of popular cocktails, wine, and beer.
  • Ability to handle multiple orders and work under pressure.
  • Basic math skills for cash handling.
  • Positive attitude and team-oriented mindset.
  • Attentive to detail and able to follow recipes accurately.
  • Professional, presentable appearance and adherence to uniform standards.

 

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.

  • Competitive salary
  • Paid birthday leave
  • Paid exam leave
  • Medical Cover & Term Life Cover
  • Some of the best colleague discounts across our IHG Hotels & Resorts for accommodation, food and beverage
  • An immense colleague discounts at the hotel
  • Most importantly, we’ll help you grow, and develop you as an individual.

Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.

How to Apply

You can send your updated resume and cover letter to [email protected]

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