Establishment
Floor Housekeeper (M/F)
CONTRACT
12-month fixed-term contract
169 hours/month
Position to be filled immediately
Job Duties
-Plan work by adapting to variations in activities; implement the specifications for public places and rooms and the cleaning program;
-Recruit, train, supervise and motivate the teams necessary for the requirements of the service;
- Check the equipment, supplies, professional, clothing and body clothing of his team;
-Respect budgetary balance by controlling the department's stocks through inventories and team returns; In charge of orders, monitoring deliveries and invoices;
-Monitor the use of products and linen by staff to avoid waste; participate in the current energy saving program;
-Know the services offered by the hotel and the rooms to inform customers and show initiative to offer a service worthy of the Hilton brand image;
-Ensure the control of rooms, particularly those of VIP, Hhonors and Long Stay and report any technical problems to maintenance;
- Listen to suggestions, comments or complaints made by customers; Handle and resolve any problem or complaint from a customer in a professional and courteous manner, using their knowledge of the hotel and good judgment to achieve customer satisfaction and inform their management and the Guest Relations department;
Desired profile
Rigor
Organization
Sense of service
Professional English
To apply
Send your CV and cover letter to: [email protected]
