ALL JOBS FROM AROUND THE PACIFIC

SPTO LOGO (13)

Gouvernante d’Etage (Housekeeping Supervisor)

French Polynesia
Hospitality & Tourism
Posted: 26-08-2025

Establishment
SAS Hôtel Tahiti
Faa'a
French Polynesia

Location
Faa'a (French Polynesia)

Publication Date
24/08/2025

Contract
Fixed-term contract – 12 months
169 hours/month
Position available immediately

Job Missions

  • Plan and organize work by adapting to activity variations; apply the specifications for public areas and rooms, as well as the cleaning program.

  • Recruit, train, supervise, and motivate the teams required to meet service standards.

  • Check equipment, supplies, uniforms, and personal presentation of the team.

  • Ensure budget balance by controlling service stocks through inventories and team feedback; responsible for orders, monitoring deliveries, and invoices.

  • Monitor staff use of products and linen to avoid waste; participate in the hotel’s energy-saving program.

  • Be knowledgeable about the hotel’s services and room features to inform guests, and take initiative to deliver service worthy of the Hilton brand image.

  • Supervise room checks, especially VIP, Hilton Honors, and Long Stay rooms, and report any technical problems to maintenance.

  • Listen to guest suggestions, comments, or complaints; handle and resolve any customer issue or complaint professionally and courteously by using knowledge of the hotel and good judgment to achieve guest satisfaction, and inform management as well as the Guest Relations department.

Profile Sought

  • Rigor

  • Organizational skills

  • Service-oriented mindset

  • Professional English

To Apply
Send CV and cover letter to: [email protected]

Send Application

Full Name: *
Email: *
Phone: *
Upload Cover Letter & Resume: *
Maximum file size: 3 MB