ALL JOBS FROM AROUND THE PACIFIC

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

Holiday Inn Suva is just steps from the city's key sights, within 5 minutes' walk of major banks, embassies, major regional headquarters and historic Government buildings along Victoria Parade. All our bright, modern guest rooms have high-speed internet and a balcony. Our 3 flexible meeting rooms, with wireless Internet and ocean views, provide a unique backdrop for events and you can catch up in the 24-hour Business Centre. Our Sirocco restaurant is a laid-back setting for relaxed dining, while waterfront Bati ni Wai serves pizza al fresco. Enjoy an icy-cold beverages with a big-screen sports channel in Tapa Lounge Bar or listen to live music and enjoy Suva's sunsets from the pool deck.

Your day to day

Reporting to the Rooms Division Manager, the Duty Manager role will be instrumental in leading and overseeing all aspects of the hotel operations on shift and ensuring all guests receive a unique Holiday Inn stay.  Whether it be supporting the team during a busy breakfast service, coordinating a group check-in or responding to guest feedback, you will be leading the frontline team to drive engagement scores and create those memorable stays.

The hotel team work closely as one, so although you will predominately be supporting the frontline operations (previously known as Front Office and Food & Beverage), you will also support other areas of the hotel such as Housekeeping and Engineering when required.

You will be instrumental in developing and maintaining strong engagement across the Hotel Services team with a real genuine want to develop those around you. Your natural leadership style will collaborate with team members from all functions, driving performance during this growth stage of the Hotel.

Rostering within manning budgets, performance management and health and safety are all part of the day to day. No two days are the same in this role and you will relish in these constant opportunities to grow.

What we need from you

To be successful in this role, you will need the following:

• Previous leadership role in Front Office or Food and Beverage operations for a minimum of 2 years
• Solid knowledge of the Holiday Inn brand and associated brand standards
• Strong organisational skills, time management and ability to manage spontaneous requests
• Excellent written and verbal communication skills and ability to communicate with varied audiences
• A genuine want to expand your leadership skills and experience with a passion for developing others around you
• Previous experience in Opera and Infrasys will be an advantage
• Flexibility - nights, weekends and holiday shifts are all part of the role.

What we offer

 Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

In return, not only will you be rewarded with a competitive salary, you will also be rewarded with a range of benefits that supports you throughout your IHG career journey.

•  Competitive salary
•  Paid birthday leave
•  Paid exam leave
•  Medical and Term Life Cover
• Some of the best colleague discounts across our IHG Hotels & Resorts for accommodation, food and beverage
• An immense colleague discounts at the hotel
• Most importantly, we’ll help you grow , and develop you as an individual

 How to Apply

 You can send your updated resume and cover letter to [email protected]