Purpose of the Job:
To effectively execute and efficiently handle documentation activities as per standard process.
To Maintain the Flow of customer service Documentation for import Shipments.
Scope of work:
To receive import cargo bookings, update Principal’s system, generate & compile documentation and ensure timely shipment in compliance with shipper & Principal’s instructions.
Major Responsibilities of the Job.
- Filing of shipping documents in the computer (vessel voyage file).
- Retrieving CM/FM from K-NAVY, QILS and Port of Loading Agent office.
- Input BL data/manifest in the ASYCUDA system (SPS vessels) for customs registration.
- Liaise with Tradco for MBL to enter Carpenters in-house BL data (Carpenters Vessel).
- Liaise with BSP team for update on exchange rate 5 days prior to vessel ETA (SPS vessels)
- Create invoices for SPS VESSELS in QuickBooks 5 days prior to vessel ETA.
- Generate invoices for CARPENTERS vessel in QILS 5 days prior to vessel ETA.
- Prepares and sends arrival notice to customers 3 days prior vessel arrival.
- Send FM/invoices for both Carpenters/SPS vessels to POM accounts team once every docs finalized.
- Update the vessels ETA on the whiteboard.
- Filing the shipping documents in Archive file folder with proper arrangement and labeling.
- Other duties as directed by Manager.
Education and Experience:
- Diploma/Degree level qualification.
- Minimum of 3 years in a customer service management, sales equivalent role.
- Experience in a high pressure, customer facing role.
- Proven track record in building positive relationships with customers.
Application requirements
- Cover letter
- CV
- Certificate of qualification
- 3 references
How to submit
Hand deliver – Tongs building point Cruz
Email
[email protected]
[email protected]
Application Due: Friday 30th August 2024
