Establishment
SAS Hotel Tahiti
Faa'a
French Polynesia
Place
Faa'a (French Polynesia)
Release date
08/24/2025
CONTRACT
Permanent contract 169 hours/month
Position to be filled immediately
Position Duties
Reporting to the hotel's Head Concierge and working closely with the various departments, your main responsibilities will be:
Customer relations :
Provide a personalized service for each client, anticipate their needs, and offer tailored solutions. Manage special requests, organize exclusive experiences, and professionally meet the expectations of even the most demanding customers.
Coordination with other departments :
Work closely with the Reception, Housekeeping, F&B, and Maintenance departments to ensure a smooth and seamless guest experience.
Innovation and competitive intelligence :
Propose initiatives to improve the customer experience and stay at the forefront of industry trends. Implement innovative tools and services to meet the needs of a demanding and international clientele.
Profile sought
Experience :
You have significant experience in the concierge field, ideally in a 4* or 5* hotel or in a similar high-end environment.
Excellent command of languages :
Fluency in French and English is essential. Knowledge of other languages (Spanish, Italian, etc.) is a plus.
Sense of service and rigor :
You are recognized for your customer service skills, your responsiveness, your ability to anticipate customer needs, and to resolve complex situations with diplomacy.
To apply
Send your CV and cover letter to: [email protected]
