Establishment
Taha'a by Pearl Resorts - Relais & Châteaux
98733 Patio – Tahaa – French Polynesia
Place
Tahaa (French Polynesia)
Job Title
Receptionist/Hostess (M/F)
Activity
Hospitality and Catering
The Hotel Le Taha'a by Pearl Resorts , a 5-star establishment and member of Relais & Châteaux , located on the preserved island of Taha'a in French Polynesia, is recruiting a Reception Host/Hostess .
Nestled in an exceptional setting between the lagoon and nature, you will join a hotel renowned for its excellent service, genuine hospitality, and attention to detail. As a true ambassador for our establishment, you will contribute to providing a warm and personalized welcome to an international clientele.
CONTRACT
Fixed-term contract for the season (39 hours)
Start date: Urgent
Position without accommodation
Degrees
Minimum BTS or equivalent diploma.
Prior experience in a similar role is preferred.
Experience in high-end hospitality is an asset.
SKILLS
Excellent command of English (spoken essential).
Good command of Microsoft Office tools.
A sense of hospitality and customer relations.
Impeccable presentation.
Rigour and a sense of organisation.
Discretion and confidentiality.
Adaptability.
Team spirit and a sense of service.
Main missions
Customer reception
Welcoming guests on arrival and departure in accordance with Relais & Châteaux standards.
Informing, guiding and responding to customer requests.
Airport reception
Prepare the reception desk before the arrival of flights.
Greet customers with traditional gestures (flower necklace or crown).
Assist with baggage handling and escort customers to the ferry shuttle.
Inform reception of any flight-related changes.
Introduce the hotel, its services and essential information about Taha'a during the crossing.
Upon arrival at the hotel
Accompany clients to the reception area.
Participate in the check-in and present the establishment's services.
Departures
Accompany clients to the boat and ensure departure arrangements are made.
Assist with baggage and parcel handling and provide support in case of lost luggage.
Quality of service
To guarantee a personalized welcome and service in accordance with the establishment's standards.
Mastering the hotel's facilities and services in order to effectively advise clients.
Respect internal procedures and ensure the confidentiality of information.
To apply
Send your CV and cover letter to [email protected]
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