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The Network Administrator will be responsible for maintaining the Ministry of Health's IT network infrastructure, ensuring seamless connectivity, and supporting the overall IT operations. This role is critical to sustaining the functionality and security of the Ministry's digital assets, thereby enabling efficient health services delivery across Fiji. The officer is also responsible for procuring equipment like routers or switches, which provides the best possible efficiency in an office's IT infrastructure.

Key Responsibilities

1. Design, configure, and monitor the Ministry's LAN and WAN to ensure optimal performance and reliability.

2. Implement and maintain robust security protocols, conduct regular audits, and ensure compliance with health information regulations.

3. Provide timely technical support for network-related issues, maintain documentation, and collaborate with IT staff on network integration and upgrades.

4. Plan and execute network expansions and upgrades, manage network hardware and software, and evaluate new technologies to enhance performance and security.

5. Conduct training sessions for staff on network usage and security best practices, and develop user manuals and guidelines.

6. Develop Standard Operating Procedures for the respective network related task.

7. Actively Participate in the corporate activities of the Ministry.

Knowledge & Experience

1. 1. At least 4 years’ experience in Network Administration and Project Management and being able to configure and maintain all network switches, routers and telecommunications in a Cisco environment.
2. 2. Proven experience in scheduling work assignments, settings priorities, and incident management.
3. 3. Experience in providing support and technical expertise in networking technology, including LAN/WAN, WLAN, SD-WAN, SIP, and router management protocols.
4. 4. Strong experience in network and system security, thorough understanding of overall concepts, and ability to implement policies, processes and develop solutions to network and security problems.
5. 5. Demonstrated experience in various aspects of technology infrastructure design and implementation, with tangible, relevant demonstrated experience in delivering projects with scope and budget.

Skills & Abilities

1. 1. Proficient in the use of IT systems and to manage change to achieve organisational goals.
2. 2. Proven ability to understand infrastructure requirements and translate them into solutions including developing designs, device configurations, IP Addressing and switch port schema.
3. 3. Demonstrated innovative skills and attention to detail to make improvements to IT systems
4. 4. Demonstrated ability to communicate effectively with relevant stakeholders and provide reports within strict deadlines.
5. 5. Service oriented approach, with a commitment to supporting the operational / corporate environment of the organisation with a high level of customer satisfaction

Additional Information

Key Performance Indicators

Performance will be measured through the following indicators:

1. Effective management of projects and ICT Service Desk, hardware, network and other Support Services within the agreed time frames.

2. Consistent network performance maintained with network uptime of more than 90% and effective network /hardware monitoring and evaluation in accordance with best practices and ITIL standards.

3. Project Reports are prepared and submitted in accordance with reporting standards on a weekly basis.

4. Active participation in corporate activities as and when required by the Ministry.

Contact Information

For any enquires please contact Ms Litiana Namosimalua on email [email protected] or telephone 3306177 ext 340226