Ab o u t U s

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

Holiday Inn Suva is just steps from the city's key sights, within 5 minutes' walk of major banks, embassies, major regional headquarters, and historic Government buildings along Victoria Parade. All our bright, modern guest rooms have high-speed internet and a balcony. Our 3 flexible meeting rooms, with wireless Internet and ocean views, provide a unique backdrop for events, and you can catch up in the 24-hour Business Centre. Our Sirocco restaurant is a laid-back setting for relaxed dining, while waterfront Bati ni Wai serves pizza al fresco. Enjoy an icy-cold beverage with a big-screen sports channel in Tapa Lounge Bar or listen to live music and enjoy Suva's sunsets from the pool deck.

Your day-to-day

The F&B Cashier is responsible for accurately processing all food and beverage transactions, ensuring proper cash handling, billing, and settlement of guest accounts. The role supports restaurant operations by maintaining financial accuracy and delivering excellent service at the cashier counter.

• Operate the POS system to process orders, bills, and payments.
• Ensure all items ordered are correctly posted to guest checks.
• Handle cash, credit card, and room charge transactions securely.
• Issue receipts, invoices, and maintain accurate cashier records.
• Balance the cash drawer at the end of shifts and prepare cashier reports.
• Greet and assist guests with payment-related queries.
• Provide information on promotions, discounts, and loyalty programs.
• Resolve billing discrepancies promptly and professionally.
• Follow company SOPs for cash handling and reporting.
• Ensure no unauthorized discounts, voids, or adjustments are processed.
• Report variances or suspicious transactions immediately.
• Support month-end sales reconciliation and audits when required.
• Maintain the cleanliness and organization of the cashier counter.
• Coordinate with waitstaff and supervisors to ensure smooth guest service.
• Assist with reservations and seating arrangements if required.
• Comply with food safety, hygiene, and occupational health standards.
• Ensure the cashiering area is sanitized and free of hazards.

What we need from you

• High school certificate or equivalent; hospitality or business-related training is an advantage.
• At least 1 year of cashiering or customer service experience (preferably in hospitality/F&B).
• Strong numerical and analytical accuracy.
• Excellent communication and interpersonal skills.
• Proficiency in POS systems and basic computer applications.
• Ability to work flexible shifts, including weekends and holidays.

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

In return, not only will you be rewarded with a competitive salary, but you will also be rewarded with a range of benefits that support you throughout your IHG career journey.

•  Competitive salary
•  Paid birthday leave
•  Paid exam leave
•  Medical Cover & Term Life Cover
• ·Some of the best colleague discounts across our IHG Hotels & Resorts for accommodation, food, and beverage
• An immense colleague discounts at the hotel
• Most importantly, we’ll help you grow and develop you as an individual.

Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.

How to Apply

You can send your updated resume and cover letter to [email protected]