IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As one of the world's largest upscale brands, we have properties located in major urban centres, gateway cities and resort destinations all around the globe.
At Crowne Plaza Hotel & Resorts, we support colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions between the hotel team and guests. In our hotels you'll find a team who are people-first, professional and inclusive.
If you are confident, positive, inventive and love to connect and collaborate you'll feel at home and excel at Crowne Plaza.
What is the job?
Ready to show our guests you mean business? We’re searching for a new Pro-Active Sales Manager to manage our Sales strategies. You will assume full responsibility for the efficient operation of the Sales department to provide exceptional products and services within brand operating standards. Acting as both brand ambassador and trusted partner – you’ll connect internal teams to deliver a seamless experience for planners, hosts and meeting attendees.
A little taste of your day-today:
Every day is different, but you'll mostly be:
- Responsible for driving all segments - Leisure, MICE, Corporate and Direct Bookings.
- Achieving set sales targets by the Director Of Sales & Marketing (DOSM) and KPI's of hotel.
- Sales role - Sourcing accounts, conducting sales calls, tele sales, creating contracts, driving conversions and creating/maintaining sales and revenues reports.
- Stay aligned with competition and market dynamics.
- Conducting Site Inspections and Entertainments as agreed with DOSM.
- Run projects and tasks as per business requirements.
- Participate in strategizing and budget preparation for all segments.
- Work closely with the marketing team on all promotions.
- Dynamic working hours.
- Ensure effective and productive coordination and service delivery with AV supplier.
- Ensure client feedback is communicated and acted upon internally and manage resolution of any issues with the client within 48 hours.
- At pre-event planning stage consult with meeting planners to optimise all elements of the meeting / event including space, meeting/break flow, menu and design etc. to improve meeting efficiency.
What we need from you:
- Excellent communication and strong interpersonal skills, Strong Business acumen.
- Bachelor's Degree/higher education qualification/equivalent in hospitality or related
field.
- +5 years total experience in a 5-star resort setting or related field.
- Must speak English fluently.
- Flexibility - due to the nature of the hospitality industry, weekends and public holidays are commonly rostered and your shifts may vary to reflect business demands.
What we offer
In return we'll give you a competitive salary package including, free transfers within the Nadi area to the resort and back, food and beverage discount, discounted room rates worldwide and the opportunity to progress your career with IHG®.
Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
How to apply (PLEASE USE CORRECT EMAIL)
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. E-mail a letter of application and résumé in the first instance to [email protected] by 1600hrs, Friday 18th July 2025.
