ALL JOBS FROM AROUND THE PACIFIC

Do you see yourself as a Kids Club/Planet Trekkers Attendant for InterContinental Hotel® Fiji Golf Resort & Spa at Natadola Bay?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for motivated and passionate individuals who can make transactions feel seamless.

Your day to day

Every day is different, but you’ll mostly be:

• Take guest bookings for Kids Club.
• Participate in daily activities for our kids.
• Kicking off truly memorable Kids Club experience with the warmest of welcomes.
• Create and deliver fun, educational and local personal experiences for all our kids.
• Super and evaluate toddlers and school-aged children.
• Ensure a safe, clean, and inviting facility through regular inspections, maintenance, and reporting.
• Be a part of the launch of a new “Inspire Incredible” brand culture with the Kids Club team, which captures what makes being part of InterContinental so special.
• Anticipating the requests of all guests – looking for opportunities to surprise and delight.
• Implement and enforce policies & procedures, ensuring a safe, fun environment for guests and colleagues.
• Assist as needed with securing and maintaining departmental accreditations, IHG brand standards, etc.
• Perform other duties as requested.

What we need from you

To be successful in this role, you will need:

• Full Fijian driver’s license with the ability to operate both manual and automatic vehicles.
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
• Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
• Flexibility– night, weekend and holiday shifts are all part of the job.
• Experience - ideally, you’ll have spent at least two years in a similar role or guest service position in a 5-star property.
• Excellent time management skills with the ability to multi-task.
• The ability to work under pressure and possess great attention to detail.
• Ability to work independently and within a team environment.

 How do I deliver this?