ALL JOBS FROM AROUND THE PACIFIC

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Do you see yourself as an Executive Housekeeper at InterContinental Fiji Golf Resort & Spa?

Your day to day

The Executive Housekeeper plays an integral role in supporting the housekeeping team and the wider hotel team, and your day-to-day will include:

• Leading a fully-fledged housekeeping department including extensive public areas, laundry, rooms, and staff uniforms.
• Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards.
• Addressing special requests for guests, VIPs, repeat visitors and VIP Club members.
• Educating all team members on the importance of remaining compliant with Company Policies and Procedures, brand, health, safety, and hygiene standards
• Handling complaints and special requests to keep every guest happy.
• Maintaining inventory levels, preparing budgets, and driving productivity
• Maintaining and ordering supplies and equipment while minimizing waste – in support of our green initiatives
• Planning for manning required in line with productivity benchmarks, seasonal requirements, and upcoming events to ensure productivity, maximize resource efficiency and ensure the highest standards of housekeeping is always kept.
• Developing teams to ensure proper checking and supervision of staff.
• Ensuring adequate stock levels of uniforms, linen, amenities, and equipment
• Weekly Scheduling of employees to ensure that all areas are well manned according to occupancy and prepared to receive our guests.
• Maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives.
• Help prepare and monitor the hotel’s annual budget with a focus on increasing profitability.
• Maintain proper inventory levels managing cost per room for supplies and labor.
• Carry out the special requests from guests, VIPs, repeat visitors and club members.