ALL JOBS FROM AROUND THE PACIFIC

IHG® Hotels & Resorts is one of the world’s leading hotel companies, with a promise to provide True Hospitality for everyone. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Do you see yourself as a Spa Receptionist at InterContinental Fiji Golf Resort & Spa?

Your day to day

Every day is different, but you'll mostly be:

• Greeting and welcoming guests with a friendly, professional, and courteous demeanor upon arrival
• Managing spa reservations, ensuring accuracy in scheduling, confirmations, and cancellations
• Providing guests with information about spa services, treatments, and packages, offering tailored recommendations based on individual needs
• Handling guest inquiries, feedback, and requests in a calm, efficient, and positive manner
• Ensuring the spa area remains organized, clean, and stocked with necessary supplies
• Processing payments and handle guest transactions in a secure and accurate manner
• Collaborating with spa therapists and other team members to ensure a seamless guest experience from arrival to departure
• Maintaining a high level of knowledge about spa treatments, products, and the facilities offered
• Supporting the Spa Manager with administrative tasks, including guest record management and appointment tracking
• Adhering to all hotel and spa policies, procedures, and health and safety regulations