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Telemarketing Officer

Finance
Posted: 04-02-2025
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Job Description & Skills/Qualifications Required

Carpenters Finance, a division of Carpenters Fiji Limited has exciting opening for a dynamic and suitably experienced individual to join Carpenters Finance in the following role to be based in Lautoka.

TELEMARKETING OFFICER

Responsibilities:

  • Make outbound calls to potential clients, introducing them to the company's financial products and services, including personal loans, car loans, and other financing options.
  • Identify and generate leads through direct communication with prospects, gathering relevant information, and providing product information.
  • Understand the specific needs of clients, recommend appropriate financial solutions, and guide them through the available options.
  • Ensure regular follow-ups with leads and prospects to nurture relationships, resolve inquiries, and maintain a strong sales pipeline.
  • Achieve monthly and quarterly sales targets by converting leads into actual sales and loan applications.
  • Assist customers with inquiries regarding loan eligibility, application status, and financial solutions available.
  • Provide regular updates to the management team on lead generation, conversion rates, and sales progress.

 

Requirements:

  • A diploma or degree in business, finance, marketing, or a related field can be an added advantage.
  • Previous experience in telemarketing, sales, or customer service is highly preferred.
  • Ability to speak clearly and confidently with customers, actively listen to their needs, and present information in an engaging manner.
  • Experience using Microsoft Office Suite (especially Excel and Word), and other relevant tools.
  • Ability to address customer concerns or queries quickly and professionally

 

How to Apply:

A written application, with a detailed resume covering qualifications and experiences, are to be forwarded to:

Email: [email protected]

Application Deadline: Saturday 8th February, 2025.