ALL JOBS FROM AROUND THE PACIFIC

WE ARE
HIRING

CUSTOMER SERVICE, Location: Suva
Salary band: 1
Salary Bracket: $17,475.00 - $26,213.00

Applications are to be addressed to:
The Human Resources Officer

QUALIFICATIONS
Diploma in Business, Management or any relevant qualification.

POSITION CONTEXT
SUVA (X2)
The Customer Service Officer is an existing position to assist in providing daily services to the existing and the potential students. The position will be part of Student Services and will provide support to the Heads through the Team Leader in managing the needs of the students.
The Customer Service Officer will primarily be engaged in proving face to face customer service along with assisting in online chats, responding to students' emails and updating of students personal and academic details. The position will also require the officer to assist in creating awareness on schemes, assisting with online application processing and managing the student post confirmation of awards. The position will ensure that sufficient support is provided to the students on their concerns and queries with respect to their sponsorship. The Customer Service Officer will support the heads and the coordinators through the team leader in providing transparent and accurate information in a timely manner.

Further information for the above position can be downloaded from TSLS website www.tsls.com.fj, by contacting Ms. Ateca Daugunu on 8921240 or email on [email protected].
Applicants are required to send application via email to [email protected]. Application should include a cover letter, Resume and response against the selection criteria.
Application closing on Friday 25 August 2024. Applications must reach TSLS by 4.00 p.m.